Afni is a stable company based in the Midwest U.S. since 1936.
You may know us as the Afni collections agency, but our business is so much more than that.

Our clients are big name companies in telecommunications, satellite/cable, healthcare, and insurance. These companies hire Afni to interact with their customers on the phone and the web. We work with our clients' customers for a lot of different reasons, including:

  • CUSTOMER
    SERVICE
  • PRODUCT AND
    SERVICE SALES
  • TECHNICAL
    SUPPORT
  • INSURANCE
    SUBROGATION
  • CONSUMER
    COLLECTIONS

Learn More about Your Account

You can manage your account online by signing in with your Afni account number and the last four digits of your social security number. When you're signed in, you can:

  • SEE YOUR BALANCE
  • MAKE A PAYMENT
  • SET UP A PAYMENT PLAN
  • REPORT A PROBLEM
  • PRINT AND DOWNLOAD RECEIPTS AND ACCOUNT DETAILS

If we've called you or sent you a notice, and you don't recognize the debt, we want to talk. We can explain things, provide some information to help you understand your account, and give you options for resolution. Contact us and let's start a conversation.

Licensed and Accredited

  • ​Better Business Bureau

    Better Business Bureau accredited business

  • ACA International​

    Member of the ACA International

  • TRMA​

    Member of TRMA

  • ​State of Illinois

    State of Illinois corporation in Good Standing

  • United States

    Authorized to do business in 50 U.S. states and Puerto Rico