About Afni

Afni is a U.S.-based, global business process outsourcing (BPO) firm with engagement centers in the U.S., Mexico, and the Philippines. Our story began in 1936 in Bloomington, Illinois, offering account support to local businesses. Over the years, we’ve transformed into a leading global BPO provider, adapting our expertise and solutions to align with the changing needs of our partners and their customers. At our core, we’re committed to delivering results that matter to our partners.

What We Do

 

Our clients are big name companies in telecommunications, satellite/cable, financial services, healthcare, and insurance. These companies hire Afni to interact with their customers through various channels, delivering exceptional experiences at every touchpoint. We work with our clients' customers for a lot of different reasons, including:

  • Customer Service
  • Product and Service Sales
  • Technical Support
  • Insurance Subrogation
  • Consumer Collections

Learn More about Your Account

You can manage your account online by signing in with your Afni account number and the first five digits of your zip code. When you're signed in, you can:

 

Get In Touch

If we've called you or sent you a notice, and you don't recognize the debt, we want to talk. We can explain things, provide some information to help you understand your account, and give you options for resolution. Email us if you:

Contact Us

 

 

Afni, Inc. Nevada License #: CAD161258

Nevada Compliance Manager Christopher Meyer License #: CM11889

Nevada Compliance Manager Angie Prescott License #: CM11942

 

Afni is a member of the Association of Credit and Collection Professionals (ACA).

                              ACA International

                

 

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